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University of Arkansas - Pulaski Technical College Day One Access Program

Student Frequently Asked Questions

Day One Access Program FAQs

Q: What is Day One Access?

A: Day One Access is a convenient program designed to ensure students have access to required course materials before the first day of class, integrated directly with Blackboard and billed as a course charge to your student account.

Q: What are the benefits of Day One Access for students?
  • Savings: Materials are typically discounted significantly compared to regular retail prices.
  • Immediate access: Materials are available before class begins.
  • Convenience: Easy access through Blackboard without waiting for shipping.
  • Built-in study tools: Digital materials often include interactive study aids such as highlighting and note-taking.
Q: How do I access my materials?

A: Materials are accessible digitally via Blackboard. Check your UA-PTC email for detailed access instructions. If physical materials are required, you'll receive an email notification for pickup or shipping options.

  • eBook Users: Use the Vitalsource Course Materials link within Blackboard and select "Read Now."
  • Pearson Mastering and MyLabs Users: Access via Vitalsource Course Materials link, select "Launch Courseware," then return to Blackboard to complete assignments.
  • Other Courseware (Cengage MindTap, McGraw Hill Connect, Macmillan Achieve, Sage Vantage): Access directly via the publisher's module within Blackboard.
Q: What types of materials will I receive?

A: Materials can include digital textbooks, printed textbooks, lab manuals, workbooks, or occasionally course-related supplies like lab equipment or calculators, depending on course requirements.

Q: Will I save money?

A: Yes. Publishers offer significant discounts for Day One Access, passing these savings directly to you.

Q: Can I opt out?

A: Yes. If you prefer not to participate, visit www.TheUAPTCBookstore.com, log in using your UA-PTC credentials, and select "Opt Out." This video tutorial walks you through the process. Please remember, opting out means you must obtain your materials at your own expense, usually at higher prices.

Q: What if I add or drop a course?
  • Dropping a course: If you drop a course by the add/drop date, you will automatically be opted out and will not be charged. If you received physical materials, return them by the provided deadline.
  • Adding a course: Digital materials are typically accessible within 24-48 hours after adding a course. If physical materials are required, you'll receive notification for pickup or shipping options.
Q: Can I have materials shipped?

A: Yes, shipping for physical materials is available for an additional fee.

Q: Do I get to keep my materials?
  • Digital materials: Access length varies by publisher and product. Many eBooks are available for a limited period of time (for example, 180 days), while some products provide longer access.
  • Printed rentals: Must be returned by the deadline. Rentals may be convertible to purchases through the bookstore, when available.
Q: What if I prefer a different format (digital/print)?

A: If you prefer a different format than the one provided, contact the UA-PTC Bookstore to explore available options, when available.

Q: What if I can't access my digital materials?

A: Ensure you're correctly logged into Blackboard and using the appropriate course link. If problems persist, take a screenshot of the error message and contact the bookstore at tmcdonald@textbookbrokers.com for assistance.

Q: Additional Questions?

A: For further assistance, email tmcdonald@textbookbrokers.com or contact the UA-PTC Bookstore.